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Tag: ai-audit

Fictional customer-service audit desk with blank scenario cards, dark pass and hold trays, cobalt routing lines, and an acid-lime human-handoff tab.
Fashion × AI

We Audited an AI Fashion Customer-Service Agent

Our first audit is a transparent synthetic transcript fixture—not a live product test—and it shows why policy invention, unauthorized actions, personal-data repetition, accessibility, and human handoff need separate checks.

Sep 2, 2026 · 7 min read